Contact 91 Lottery

Contact 91 Lottery, reach our support team for help with login, registration, deposits, withdrawals, bonuses, and any account questions you have.

Reach Us

Have a question about your 91 Lottery account, a pending withdrawal to PhonePe or GPay, or a draw result? Our support team is ready to assist. Pick the channel that suits you:

  • Email: [email protected], Best for detailed queries, payment disputes, or account verification. Include your registered mobile number and a short description of the issue to help us resolve it faster. Expect a reply within 24 hours during live-agent hours.
  • In-App Chat: Tap the chat icon inside the 91 Lottery app. Automated chat is available at all times; live agents respond during scheduled hours.

Always share your User ID or registered phone number when writing to us.

Office Hours

Knowing our schedule helps you reach the right level of support faster:

  • Automated In-App Chat: Available 24 hours a day, 7 days a week. Handles routine queries instantly, ticket purchases, result checks, and BHIM / GPay / PhonePe payment status, with no wait time.
  • Live Human Agents (Chat & Email): Monday to Sunday, 9:00 AM to 9:00 PM IST. Real agents manage complex issues including failed deposits, KYC verification, and withdrawal delays.
  • Email Response Time: Messages received during live-agent hours are typically answered within 2 to 4 hours. Emails sent outside these hours are picked up from 9:00 AM IST the following day.

For late-night help, start with the automated chat for instant answers.

Online-Only Support

91 Lottery is a fully digital platform. Unlike a traditional lottery retailer or local agent, there is no physical office, no counter to visit, and no postal address. Every step, from buying tickets to raising a dispute, happens online.

Support is available through two official channels only:

  • Email: [email protected], Write to us any time; agents reply during live hours.
  • In-App Chat: Open the 91 Lottery app and tap the chat icon. The automated assistant resolves common queries instantly; live agents take over for complex cases between 9:00 AM and 9:00 PM IST, Monday to Sunday.

Never share account details with anyone claiming to offer in-person 91 Lottery support.