91 Lottery - Responsible Gaming
91 Lottery responsible gaming: how to set deposit and time limits, recognise problem-gambling warning signs, self-exclude, and reach confidential 18+ support helplines.
Play within your limits
At 91 Lottery, gaming should always be a form of entertainment, never a strategy to earn income or recover previous losses. Before every session, fix a hard spending ceiling and treat it as the cost of leisure. Only use disposable income: never deposit funds set aside for rent, EMI payments, school fees, or household groceries. If your monthly entertainment budget is ₹500, split it across several smaller sessions rather than spending it all in one sitting.
Keep sessions time-bound. Set a phone alarm for 30 or 60 minutes before you begin, then stop when it rings regardless of whether you are ahead or behind. Review your deposit and withdrawal history inside your 91 Lottery account at least once a week so you always have an accurate picture of real spending. Avoid playing late at night or when you feel stressed, as emotional states make it harder to honour the limits you set for yourself.
Warning signs of problem gambling
Problem gambling rarely arrives suddenly; it builds through small, repeated boundary crossings. Watch for these behavioural signs: chasing losses by adding extra deposits, thinking about lottery draws during work or family time, hiding transactions from a spouse or parent, feeling anxious or irritable when you cannot play, and consistently playing for longer than you originally planned.
Financial red flags are equally telling. Using PhonePe, GPay, or BHIM to make unplanned top-ups late at night, borrowing money from friends to fund play, or reaching the end of the month unable to explain where your salary went are all serious indicators. If two or more of these patterns feel familiar, the self-exclusion and limit tools described below are available to activate right now, seeking help early produces far better outcomes than waiting for a crisis.
Deposit, loss and time limits
91 Lottery provides three built-in controls. A deposit limit caps the total you can fund your account over a daily, weekly, or monthly window, for example ₹200 per day or ₹1,000 per month. A loss limit freezes further play once your net losses inside the chosen period reach your set ceiling, preventing a bad run from spiralling. A session time limit sends an alert, or ends your session automatically, after a duration you choose, such as 45 minutes.
All three limits apply instantly when you set them. Requests to raise any limit are subject to a mandatory 24-hour cooling-off delay, which protects you from impulsive decisions made in the heat of a session. To configure them: log in, open your profile, select Responsible Gaming, then choose the limit type and value. Our support team can also apply limits on your behalf within minutes if you contact them via live chat.
Self-exclusion and cool-off
When limits alone are not enough, 91 Lottery offers two stronger options. A cool-off period temporarily suspends your account for 24 hours, 7 days, or 30 days. During this window you cannot log in, deposit, or participate in any draw, a useful reset when you feel your play is becoming compulsive. A self-exclusion is a longer-term block lasting 6 months or more; once activated it cannot be reversed until the full period has elapsed, even if you change your mind.
To activate either option, go to Responsible Gaming in your account settings and select Take a Break or Self-Exclude. You can also request exclusion by emailing our support team directly, and the block will be applied within one hour. If you use multiple lottery or gaming platforms, consider requesting exclusion on each one simultaneously so a single cool-off decision covers all your play.