91 Lottery - Privacy Policy

Information We Collect

Personal Information You Provide

When you register for or use 91 Lottery, we collect information you provide directly, including your full name, date of birth, email address, mobile number, and government-issued identity documents required for age and identity verification under applicable Indian law.

Financial Information

To process deposits, withdrawals, and prize disbursements, we collect payment details such as UPI IDs, bank account numbers, and transaction references. We do not store full card numbers on our servers; payment processing is handled by PCI-DSS-compliant third-party providers.

Usage and Device Data

We automatically collect information about how you interact with 91lotteryofficial.in.net, including your IP address, device type and operating system, browser type, pages visited, session duration, and referring URLs. We also collect cookies and similar tracking technologies to maintain session state and improve platform performance.

KYC and Verification Data

In compliance with applicable Indian regulations, we collect Know Your Customer (KYC) documentation, which may include copies of your Aadhaar card, PAN card, or passport. This information is used solely for identity verification and fraud prevention purposes.

How We Use Your Information

Account Management and Service Delivery

We use your personal information to create and manage your 91 Lottery account, authenticate your identity at login, process lottery entries, calculate and disburse winnings, and provide customer support. Without this data, we cannot provide our core services.

Legal and Regulatory Compliance

We are required by law to verify the age and identity of all players, maintain transaction records, and report certain financial activity to relevant Indian regulatory authorities. Your KYC and financial data is retained for the periods mandated by applicable legislation, including the Prevention of Money Laundering Act (PMLA), 2002.

Fraud Prevention and Security

We analyse usage patterns, device data, and transaction histories to detect and prevent fraudulent activity, unauthorised account access, and abuse of the 91 Lottery platform. This processing is necessary to protect both you and the integrity of our services.

Communications

We use your contact information to send you transactional messages (e.g., deposit confirmations, draw results, withdrawal notifications) and, where you have given consent, promotional communications about offers and new features. You may opt out of marketing communications at any time via the unsubscribe link in any email or by updating your account preferences.

Platform Improvement

Aggregated and anonymised usage data is used to analyse platform performance, diagnose technical issues, and improve the overall 91 Lottery user experience. This analysis does not identify you personally.

Legal Basis for Processing

We process your personal data on the following bases: (a) performance of a contract, when processing is necessary to deliver the services you have requested; (b) legal obligation, when we are required to process your data under Indian law; (c) legitimate interests, when processing is reasonably necessary for fraud prevention and platform security; and (d) consent, for optional marketing communications.

Your Rights

Access and Portability

You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used format within 30 days of a verified request.

Correction

If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct or update it. You may update certain information directly through your account settings; for other corrections, please contact our support team.

Deletion

You may request that we delete your personal data. We will honour such requests where we are not legally required to retain the data. Please note that regulatory obligations under PMLA and related legislation require us to retain certain financial and identity records for a minimum of five years, during which time full deletion may not be possible.

Restriction and Objection

You may request that we restrict the processing of your data in certain circumstances, for example, while the accuracy of your data is being contested, or object to processing carried out on the basis of our legitimate interests. We will assess each request in accordance with applicable law.

Withdrawal of Consent

Where we rely on your consent to process your data (e.g., for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

How to Exercise Your Rights

To exercise any of the rights listed above, submit a written request to [email protected]. We may need to verify your identity before processing your request. We will respond within 30 days. If you are dissatisfied with our response, you have the right to lodge a complaint with the appropriate data protection authority.